Terms & Conditions
1. Introduction
Welcome to Inkpaw Arts! These Terms & Conditions govern your use of our website https://inkpawarts.com and the purchase of our products. By accessing or using our services, you agree to comply with these terms.
2. Eligibility
By using our website, you confirm that:
3. Orders & Payments
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All product prices are listed in USD and may change without prior notice.
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We accept payments via PayPal, Visa, MasterCard, and American Express.
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Orders will only be processed after payment confirmation.
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We reserve the right to cancel any order suspected of fraud or policy violations.
4. Shipping & Delivery
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Orders are processed within 5-7 business days (excluding weekends and holidays).
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Estimated delivery times:
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Shipping fees: $4.99 standard shipping (Free shipping for orders over $99).
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We are not responsible for shipping delays due to customs, courier issues, or incorrect address information provided by customers.
5. Returns, Refunds & Cancellations
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Order Modifications: Allowed within 2 hours of payment (1 hour for personalized products).
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Refund Policy:
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Standard returns are accepted within 30 days of purchase (65 days for international orders outside the US, CA, EU, AU).
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Only products with defects, wrong sizes, or incorrect shipments qualify for replacements.
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Personalized/customized products are non-refundable (replacement only).
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Customers are responsible for return shipping costs unless the return is due to our error.
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Refunds will be processed to the original payment method upon receiving and inspecting the returned item.
For full details, refer to our Refund Policy: https://inkpawarts.com/refund-policy
6. Intellectual Property Rights
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All content, images, and designs on our website are the property of Inkpaw Arts.
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Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
7. Limitation of Liability
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Inkpaw Arts is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
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We do not guarantee that our website will be error-free, uninterrupted, or free from harmful components.
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Our total liability is limited to the amount paid for the purchased product.
8. Privacy & Data Protection
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Your privacy is important to us. We collect and process your data according to our Privacy Policy: https://inkpawarts.com/privacy-policy
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By using our website, you consent to our use of cookies and tracking technologies.
9. Third-Party Services
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We may use third-party services for payment processing, shipping, and analytics.
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We are not responsible for the privacy practices or policies of these third parties.
10. Changes to Terms & Conditions
11. Contact Information
For any questions regarding these Terms & Conditions, contact us:
📧 Email: [email protected]
🏢 Office Address: Landmark 81, 720A Dien Bien Phu, Ward 22, Binh Thanh, Ho Chi Minh City, Vietnam
📍 Warehouse Address: 14997 SW Tualatin-Sherwood Rd, Sherwood, OR 97140, USA
🕘 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+7)
Last Updated: [01/01/2025]