Privacy Policy

1. Introduction

At Inkpaw Arts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://inkpawarts.com or purchase our products. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal data to provide a seamless shopping experience, including:

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Order Information: Purchase history, payment details (securely processed through third-party gateways).

  • Technical Data: IP address, browser type, device information, and cookies.

  • Communication Data: Messages, inquiries, and feedback shared with our support team.

3. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process, confirm, and deliver purchases.

  • Customer Support: To address inquiries, process returns, and provide assistance.

  • Marketing & Promotions: To send updates, special offers, and newsletters (you may opt-out at any time).

  • Security & Fraud Prevention: To detect and prevent fraudulent activities.

  • Website Analytics: To improve user experience and site functionality.

4. How We Protect Your Information

We implement strict security measures to protect your personal data:

  • Secure Transactions: Payments are encrypted via SSL technology.

  • Restricted Access: Only authorized personnel can access sensitive data.

  • Data Minimization: We collect only the necessary data required for service purposes.

Your information is never sold, rented, or shared with unauthorized third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality (e.g., checkout, login).

  • Analytics Cookies: Help us analyze website traffic (e.g., Google Analytics).

  • Marketing Cookies: Used for personalized advertising (e.g., Facebook Pixel).

You can manage your cookie preferences through your browser settings.

6. Third-Party Services

We may share your information with trusted third-party providers for:

  • Payment Processing: PayPal, Stripe.

  • Shipping & Logistics: Courier services.

  • Marketing & Analytics: Google Analytics, Facebook Ads.

These providers adhere to strict data protection regulations.

7. Your Rights & Choices

You have the right to:

  • Access the personal information we store about you.

  • Request Corrections to inaccurate or outdated information.

  • Opt-Out of marketing emails by clicking “Unsubscribe.”

  • Request Data Deletion, where legally applicable.

To exercise these rights, contact us at [email protected].

8. Data Retention Policy

We retain your information only for as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

9. Legal Compliance

  • GDPR (EU Customers): If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR).

  • CCPA (California Customers): California residents may request details about the data we collect and request data deletion under the California Consumer Privacy Act (CCPA).

For inquiries, contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Last Updated: [01/01/2025]

11. Contact Us

For any privacy-related questions, please contact us:

📧 Email: [email protected]
🏢 Office Address: Landmark 81, 720A Dien Bien Phu, Ward 22, Binh Thanh, Ho Chi Minh City, Vietnam.
📍 Warehouse Address: 14997 SW Tualatin-Sherwood Rd, Sherwood, OR 97140, USA
🕘 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+7)